i-QuickHealth

 

 

iQH

Terms of Services

The domain name www.iqhcare.in (hereinafter referred to as "Website") is owned by iQH Medicare Pvt ltd a company incorporated under the Companies Act, 1956 with its registered office at No 73 ABMGP Building, 17th cross, 3rd main ,Malleshwaram, Bangalore- 560003

iQHcare.in provides online appointments with doctors and consultation service to your regular doctor on phone. It facilitates to maintain your profile and see your past prescription, the prescriptions are for only indicative purpose, you should refer you original prescription for any purpose. Even you can buy your consultation credit online, which you can use for taking appointments or consultation with iQH affiliated doctors only.

Registration:

To be a part of iQH, and avail various services offered by iQH, you are required to register with iQH by completing the signup process in the website.

By browsing, using iQH website, you have unconditionally agreed to the Terms of Service laid by iQH and you agree and confirm that the terms of service may be changed at the sole discretion of iQH, without notice. Please ensure yourself that you are regularly updated the term of service laid by iQH. The services offered here can not be used in medical emergency cases, in medical emergency case, you should rush to the nearest hospital and get the treatment there. To avail this service your age must be more than 18 years. In the case of minors (under eighteen -18 - years), a parent or guardian must accept these Terms of Service, and monitor all consultations under the offered Services. The parent or guardian assumes full responsibility by ensuring that the information submitted is accurate and true.

By registration, you agree to receive service messages( SMS,emails) and calls ( automated machine calls, pre-recorded voice from iQH time to time).

iQHhas the right to discontinue service, or deny access to anyone who violates our policies or the terms and conditions stated herein, without prior notice or warning.

Use of the Site:

Upon registration, you can avail the Service as per the packages available. You can select the package you want and make the payment towards the Service Charge for that particular package. You agree and confirm that iQH may, at its sole discretion, change the Service Charge structure at any time without prior intimation.

You understand that, except for information or Services clearly identified as being supplied by iQH on the Site, the Site does not operate, control or endorse any information, products or services on the Internet in any way.

You understand that the information or advice provided on the Site by a general physician/ specialist doctor/ expert doctor/ health specialist, are for general information and are not intended to substitute for informed professional medical advice and do not establish a professional-client relationship.

Therefore, before acting on any such advice provided by a Professional on the Site, you will confirm that the treatment plan recommended is suitable to you by referring to your own physician/ medical practitioner. No medications or treatments described on this Site should be taken without the prior consultation of your physician. The advice provided to you is the opinion of the concerned Professional and not of iQH. You understand and confirm that reliance on any information or advice provided by the Professionals on the Site is solely at your own risk. Utmost care has been taken to provide correct and up to date information.iQH does not warrant the accuracy, completeness and timely availability of the information provided on the site and accepts no responsibility or liability for any error or omission in any information provided on the Site.

You understand that, upon payment of Service Charges, as the case may be, through the payment gateway or through other payment channels, you can avail any of the Services/ packages provided in the Site in accordance with the terms mentioned in the Site. Depending on your package, you can obtain the required advice from the doctor for the prescribed duration, by making a phone call.

Your personal health information is stored as a separate file called Patient Health Index(PHI) with complete secrecy. Any information provided as part of your use of Services becomes part of your PHI. You agree to provide accurate information, periodically review such information, and update such information as and when necessary.

iQH may send you information and messages on medical and health-related topics, including links to other related websites. These messages are not a substitute for consulting an appropriate healthcare professional for medical treatment. Such general messages and communications are not comprehensive in nature and are solely meant for educational, informational purposes and should not be relied upon as a substitute for medical diagnosis and treatment or construed, directly or indirectly as the practice of medicine or dispensing of medical services by iQH. The information contained in these messages may be compiled from a variety of sources and may or may not be authored by iQH. Hence, iQH makes no warranty with respect to the content of these materials or the information contained therein.

You agree that you will not use the Site to post any advertisement or any other unauthorized commercial communications. You agree that you will not use the Site for anything unlawful, misleading, malicious, or discriminatory or post any knowingly false, defamatory, inaccurate, abusive, harassing, obscene, sexually oriented or threatening message or material that is illegally invasive of another person's privacy.

Copyright, Trademark, Licenses and Idea Submissions:

The contents of the Site are protected by international copyright and trademark laws. The owner of the copyrights and trademarks are iQH, its affiliates or other third party licensors. It is not permissible to copy, modify,reproduce, republish, post,upload, or distribute, in any manner, the material on the Site, including text, graphics, code and/or software. You may print and download portions of material from the different areas of the Site solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials. You agree to grant to iQH a non-exclusive, royalty- free, worldwide, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and Services) you submit to any public areas of the Site (such as bulletin boards, forums and newsgroups) or by e-mail to the Site by all means and in any media now known or hereafter developed. You also grant to iQH the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against iQH for any alleged or actual infringement or misappropriation of any proprietary right in your communications with the Site.

iQH reserves the right to modify, add, delete and/or change the contents and classification and presentation of the information / content at any time as it may in its absolute discretion find to be expedient and without giving any notice

The Site provides at many places links to other websites hosted on servers maintained by third parties over which the Site has no control. iQH and the Site accept no responsibility as to the validity of contents and shall in no way be liable for any damage/loss arising to users seeking access or using such websites.

This Site also contains resources which incorporate material contributed or licensed by individuals, companies, or organizations that may be protected by Indian and foreign copyright laws. All persons reproducing, redistributing, or making commercial use of this information are expected to adhere to the terms and conditions asserted by the respective copyright holder. Transmission or reproduction of protected items beyond that allowed by the applicable copyright laws requires the written permission of the copyright owners.

The names and logos and all related products , service names, and slogans are trademarks and service marks that are owned by and used under license from iQH. Publications, products, content or Services referenced herein or on the Site are the exclusive trademarks or service marks of iQH. All other trademarks and service marks herein are the property of their respective owners.

Privacy Policy:

iQH is committed to protecting the privacy and confidentiality of any personal information that it may request and receive from visitors and users of the Site.

Indemnity:

You agree to defend, indemnify, and hold iQH, and its officers, directors, employees, agents, licensors, and suppliers, harmless from and against any loss, damages, claims, actions or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your breach or violation of these Terms of Service.

Limitation of Liability:

The use of this Site is entirely at your own risk, and in no event shall iQH be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this Site, or sites accessed through this Site, and/or content or information provided herein. If you are dissatisfied with the Site then you may stop using the Site. If you access the Site from outside India, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT:
A)

(I) THE CONSULT OVER PHONE SERVICE IS NOT USED FOR EMERGENCY CASE.INCASE OF EMERGENCY YOU SHOULD VISIT THE NEAREST HOSPITAL.
(II) YOUR USE OF IQH IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN "AS IS" BASIS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, iQH EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
(III) iQH IS NOT RESPONSIBLE FOR ANY DAMAGE OCCURED BY FOLLOWING THE DOCTOR ADVICE IN ANY WAY.

B) iQH DOES NOT MAKE ANY WARRANTY

(I) THAT THE SITE WILL MEET YOUR REQUIREMENTS OR IS MERCHANTABLE OR FIT FOR A PARTICULAR PURPOSE, (II) THAT THE SITE WILL BE ERROR-FREE OR BUG-FREE, (III) REGARDING THE SECURITY, RELIABILITY, TIMELINESS, OR PERFORMANCE OF THE SITE, (IV) THAT ANY ERRORS IN THE SITE WILL BE CORRECTED, (V) ACCURACY, SUITABILITY OR COMPLETENESS OF THE INFORMATION CONTAINED IN THE SITE, (VI) REGARDING THE QUALIFICATIONS OF THE PROFESSIONALS THAT PROVIDE SERVICES OR ADVICE ON THE SITE, (VII) ANY INCORRECT INFORMATION OR ADVICE PROVIDED BY THE PROFESSIONALS OR CONTAINED WITHIN THE SITE, (VIII) FOR ANY MEDICAL, LEGAL OR FINANCIAL EVENTS OR OUTCOMES RELATED TO SERVICES ATTAINED THROUGH THE USE OF THIS SITE AND (IX) DELAY IN CALLING BACK OR RECONNECTING, TO OBTAIN COMPLETE ADVICE FROM THE PROFESSIONAL (X) ANY INFORMATION OR MATERIALS OBTAINED BY USING THIS SITE, (XI) YOUR CHOICE TO SEEK PROFESSIONAL MEDICAL ADVICE, OR YOUR CHOICE OF CHOOSING A SPECIFIC SERVICE/PACKAGE BASED ON THE INFORMATION PROVIDED THROUGH THIS SITE, IS DONE AT YOUR SOLE DISCRETION AND/OR RISK. YOU EXPRESSLY UNDERSTAND AND AGREE THAT IQH'S TOTAL LIABILITY SHALL ALWAYS BE LIMITED TO DIRECT, GENERAL DAMAGES NOT EXCEEDING THE SERVICE FEE/ CONSULATION FEE, AS THE CASE MAY BE, PAID BY YOU TO IQH TOWARDS THE CONCERNED SERVICE/ PACKAGE AND THAT IQH SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT,INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES.

Term and Termination

The Terms of Service shall become effective from the date on which the same has been posted on this Site. IQH reserves the right, without providing prior notice, to delete your account or any information contained on the Site for any reason whatsoever.

Governing Law and Dispute Resolution:

These Terms of Service will be governed by and construed in accordance with the laws of India, without giving effect to its conflict of laws provisions or your actual state or country of residence, and you agree to submit to personal jurisdiction in India at Bangalore.

Any disputes and differences whatsoever arising in connection with these Terms of Service shall be settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996. Unless the Parties agree on a sole arbitrator, there shall be three Arbitrators, one to be selected by each of the parties, and the third to be selected by the two Arbitrators appointed by the parties. The venue of Arbitration shall be in Bangalore, India and the language shall be English.